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The Quiet Power of Accountability: 10 Leadership Steps to Transform
Healthcare’s Punitive Culture

A Special Report by: Marcus Schabacker, MD, PhD, CEO, ECRI | Ana Brunner, JD | Barbara Olson, MS, RN, CPPS | Samila Dutra, JD

10 Leadership Steps Livestream Series

A Deeper Dive Into Each of the Steps for Leadership

AVAILABLE ON DEMAND NOW
LinkedIn Livestream 1 of 6

Let’s Talk About Intention

Our first in this series will discuss steps
#1. Embrace Intention as the Core Measure
#4. Demonstrate a Fierce Intolerance for
Culpable Behavior

Presented by:
David Marx, President, The Just Culture Company
Anastasia Brunner, Advisor and Manager Law and Policy

AVAILABLE ON DEMAND NOW
LinkedIn Livestream 2 of 6

It’s About a Lot More than Safety

Our second in this series will discuss steps
#3. Lean Into System Design
#6. Move Beyond Safety

Presented by:
David Marx, President, The Just Culture Company
Anastasia Brunner, Advisor and Manager Law and Policy

AVAILABLE ON DEMAND NOW
LinkedIn Livestream 3 of 6

Evaluate the Quality of the Choice

Our third in this series will discuss steps
#2. Don’t Discipline Human Error and At-Risk Behavior #5. Reject “No Harm, No Foul”

Presented by:
David Marx, President, The Just Culture Company
Anastasia Brunner, Advisor and Manager Law and Policy

AVAILABLE ON DEMAND NOW
LinkedIn Livestream 4 of 6

E-D-U-C-A-T-E Find Out What it Means to Thee

Our fourth in this series will discuss steps
#7. Educate Your Team
#8. Educate Professional Boards, Regulators, and the Community

Presented by:
David Marx, President, The Just Culture Company
Anastasia Brunner, Advisor and Manager Law and Policy

AVAILABLE ON DEMAND NOW
LinkedIn Livestream 5 & 6

Don’t Just Do It, Measure It
&

We are Human

Our fifth and sixth episodes in this series will discuss step
#9. Measure Results [and Know what they Mean]
and 
#10. Lead with Mercy, Grace, and Forgiveness

Presented by:
David Marx, President, The Just Culture Company
Anastasia Brunner, Advisor and Manager Law and Policy

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Le pouvoir silencieux de la responsabilisation : 10 étapes de leadership pour transformer la culture punitive des soins de santé

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問責的安靜力量:
改變醫療保健懲罰性文化的 10 個領導步驟

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O Poder Silencioso da Responsabilidade 10 Passos de Liderança para Transformar a Cultura Punitiva na Saúde

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El Poder Silencioso de la Responsabilidad: 10 Pasos de Liderazgo para Transformar la Cultura Punitiva de la Atención Médica

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The Quiet Power of Accountability:
10 Leadership Steps to Transform Healthcare’s Punitive Culture

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