Our advisor team will publish articles on topical issues related to Just Culture. Many of these articles appear on social media, with LinkedIn being our primary social media channel. The most recent or contemporary articles will appear here.
The Culture Improvement Index
The Data Series, Issue 2
It’s a statement we make in our survey of employees, both in our work with clients, and in our general growing database across industries.
“In my department, we refrain from disciplining team members who make inadvertent human errors or mistakes that may jeopardize ___________.”1
I worked as a bartender while going to college. It was a tipped profession, with employees making well below minimum wage understanding that the real money would come through tips. And, as everyone understood, for state and federal governments to provide continued
The Data Series, Issue 1
“In my department, we refrain from disciplining team members who make inadvertent human errors or mistakes.”
Particularly for those with a safety background, this statement is aspirational. To create a learning culture within an organization, leaders and peers must create a psychologically safe space for team members to raise their hands and say, “I’ve made a mistake.”