Nine Behavioral Benchmarks Tied to Successful Implementation of a Just Culture within a Healthcare Organization

How can a healthcare organization maximize its performance given it is populated with inescapably fallible human beings, all cursed with a propensity to drift into at-risk behavioral choices, and to occasionally make unjustifiably self-serving decisions? We identify nine behavioral markers tied to successful implementation of a Just Culture. These are: The reporting of hazards and…

David Marx J.D., CEO

David Marx is CEO of The Just Culture Company, a risk management firm. David has a BS in Mechanical Systems Engineering (1985) and Juris Doctor in Law (1997). David’s firm currently spends the majority of its effort on helping high-consequence organizations develop values- supportive practices and culture. David began his career as a Boeing aircraft…

Start a Just Culture Book Club

In 2015, David Marx released his latest book, “Dave’s Subs: A Novel Story About Workplace Accountability.”  It’s written as a novel, but it is by design a business book.  And, for many of our clients, it’s their first introduction to the concepts of a Just Culture. We find that there is a “softening of the…

Just in Time

Just in Time The Just Culture blog for healthcare leaders. Welcome! Just in Time is the “go-to” forum for healthcare leaders striving to understand and optimize Just Culture as a system of workplace justice. Follow along (or do a quick search) to learn about our model and the value Just Culture brings to organizations striving…