Just Culture for Managers $149

4-Hour Managerial Training to Advance Your Mission and Values

Learn the fundamentals of Just Culture and the Just Culture Algorithm™.

Objective

This self-paced training introduces your managers to the foundational concepts and working Just Culture vocabulary. Through this course, your managers will learn to manage under the tenets of a Just Culture, which are accept the error, coach the at-risk choice, and consider a disciplinary sanction to reckless, knowledge and purpose behaviors. It will also offer scenarios and solutions on how to manage repetitive human error and at-risk behavior. Managers will learn how to evaluate the body of work, learn to and how to manage risk through improvement of system design, and the influence of behavioral choices.

Benefits

This course offers a convenient self-paced platform for your managers to learn about Just Culture and the Just Culture Algorithm 4.0. Acquiring the basics of Just Culture at a pace that is suitable for every manager within your organization has never been easier. The 4-Hours of Online Training for Managers will enhance your understanding of the mission and values of your organization. The course can be accessed anytime and anywhere using a computer, tablet, or mobile device. Your purchase also includes a two-year license to the model, application of the Algorithm 4.0, and a hard copy of the Algorithm 4.0 shipped to you. Get your managers started on the path toward a Just Culture today.

  • Customization options also available upon request

Individual purchases and Enterprise Licensing are available.

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Training Chapters

1. An Introduction to Just Culture for Managers of People & Key Organizational Stakeholders

2. Missions and Values

3. Duties, Aspirations and Expectations

4. The Five Behaviors

5. Helping Each Other Through Coaching

6. Severity Bias and the Role of Disciplinary Sanction

7. System Design

8. Event Investigation & Learning

9. Introduction to the Three Duties and the Just Culture Algorithm

10. The Duty to Avoid Causing Unjustifiable Risk or Harm

11. The Duty to Follow Procedural Rules

12. The Duty to Produce an Outcome

13. Repetitive Errors

14. Repetitive At-Risk Behaviors

15. The Body of Work / Performance Evaluation

16. Mercy, Grace, and Forgiveness

17. The Final Exam

Sample videos of this training

FAQ

Is this repsonsive and accessible?

Yes. This course is designed to operate on any desktop and mobile device with a reliable internet connection. The following internet browsers are tested and recommended: Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge.

An Accessibility Mode is present in the User Interface of the course player.

What if I don't have an LMS to deliver it?

That will not be an issue. We have our own Learning Management System (LMS) where you can access this training. We also provide Group Admin levels where you can manage and distribute your own groups of learners.

Can I host this on my LMS?

Yes. We can provide you with your preferred standard SCORM file type to host on your LMS.

What SCORM file type is available?

We recommend and commonly provide SCORM 1.2 with a reporting status of Complete/Incomplete. However, We can also provide a SCORM package in any of the following options:

  • SCORM 1.2 Passed/Failed, Complete/Failed, Passed/Incomplete, Complete/Incomplete. Complete and Passed status is measured by slide views AND passing score of the included Final Exam collectively.
  • SCORM 2004 (2nd, 3rd and 4th editions). Reports both Slide progress and Quizzes as two different values and statuses: Complete/Incomplete for slide progress and Passed/Failed for quiz part.
  • AICC Complete/Incomplete. Complete and Passed status is measured by slide views AND passing score of the included Final Exam collectively.
  • xAPI (Tin Can API) You will need to provide us with your API endpoint (URL of your LRS server) to produce this file type for you.
  • cmi5 Please contact us to discuss the cmi5 options that best support your use.
Testimonials

“The course has helped me to be a better board member, a better manager, and a better colleague. It’s given me a deeper way to think through the organizational systems I participate in, and how people – including myself – are responding to them.”

Allen Stanton, Board Member, Southern Tennessee Regional Health Systems—Pulaski and Executive Director, Turner Center at Martin Methodist College

“This course was time well spent for a senior clinician like myself, and I wished I had access to it at an earlier stage in my career.”

Emma McCann, Consultant Clinical Geneticist, Liverpool Women’s Hospital, NHS Foundation Trust

“Presents an organized and fair approach to challenging personnel issues.”

Alwin Steinmann, MD Chief of Academic Medicine, St. Joseph Hospital, SCL Health

“I found the e-learning more engaging than actual classroom learning. Discussions and case scenarios flowed well as the small sized break rooms allowed everyone to share their thoughts.”

Matt Penrose, TidalHealth, Manager of Laboratory Outreach Sales and Service

“I can state unequivocally that the Just Culture work we have performed with The Just Culture Company on improving our learning culture has been transformative. Their approach is incredibly engaging.”

Allen Forster, MD, FRCP, MSc Patient Safety Officer, The Ottawa Hospital

“In a culturally diverse, high risk industry, it is important to ensure respect for our differences while also addressing the requirements of the organization and needs of those we serve. Just Culture provides the tools to enable us to do just that.”

Debbie Lesser, Manager Medical Interpretation, WellStar Health System