Just Culture Certification via In-person Training

Our next course takes place on October 19th & 20th, at Cedars-Sinai in Los Angeles, CA.

OVERVIEW

We struggle in today’s world to hold people accountable in a fair and just manner when things don’t go as planned. Nowhere is this more evident than in high consequence industries like healthcare. We all want accountability, but what does that look like when any mistake, any choice, could have devastating outcomes? Outcome Engenuity’s Just Culture Certification Course explores this very question and changes how industry leaders view the concept of justice. Synthesizing research from systems engineering, human factors, and the law, this course empowers leaders to make a difference. Leaders make an immediate impact upon returning to their organizations to improvea investigations, reducing adverse events, and fostering a culture of curiosity, shared learning, and accountability.

Outcome Engenuity is the only firm that provides training AND certifies through testing that course attendees have the depth of knowledge to lead their organizations in cultural transformation to a culture of consistently improved outcomes.

INCLUDES COURSE MATERIALS

Includes a copy of The Just Culture Algorithm™ 4.0 and Dave’s Subs: A Novel Story About Workplace Accountability.

BREAKFAST & LUNCH PROVIDED

Breakfast & Lunch are included. Gluten-free and vegan options available.

LIVE COLLABORATION GROUPS

Engage with other professionals in scenario-based training excercises using the Just Culture Algorithm v4.0

PRE & POST COURSE TRAINING

2-Hours Pre-course Video Series Presented with David Marx and his latest book; Dave’s Subs: A Novel Story About Workplace Accountability

Upcoming in-person courses

We currently don’t have any in-person courses, but please contact us if you have interest and we will let you know when a new course is scheduled. In the meantime, please check the shop to see about our current online course offerings.

Who Should Attend:

  • Operations Directors
  • Safety Officers
  • Risk Managers
  • Human Resources Officers
  • Other Departmental Leaders

With a Just Culture You Can:

  • Build a more accountable culture
  • Reduce adverse events
  • Meet regulatory expectations
  • Improve operational reliability

LEARNING OBJECTIVES

IDENTIFY

the role of an organization’s mission & values in establishing fair accountability and continuous improvement

DEFINE

“risk monitor” and effective strategies for triggering employees’ risk monitors

DEFINE

the five core behaviors representing the spectrum of human intention

DEFINE

the factors contributing to strong system design and the relationship between risk mitigation, values, and design.

DESCRIBE

the legal principles that provide the foundation for a just culture

DEFINE

the role played by leaders and the tools they use to shape a just culture

IDENTIFY

the role of ‘the reasonable person standard’ in evaluating perception of risk and behavioral choices

DEFINE

and contrast values-based, outcome-based and procedure-based duties

DEFINE

and describe the three duties and how to identify & respond when breaches of those duties occur

DEMONSTRATE

proficiency using the Just Culture algorithm through guided practice

TESTIMONIALS

Questions?

Need more information about this course? Interested in hosting a Just Certification Course at your organization? Reach out to us. We’re here to help.

952-283-0443

SUBMIT REQUEST