We struggle in today’s world to hold people accountable in a fair and just manner when things don’t go as planned. Nowhere is this more evident than in high consequence industries like healthcare. We all want accountability, but what does that look like when any mistake, any choice, could have devastating outcomes? Outcome Engenuity’s Just Culture Certification Course explores this very question and changes how industry leaders view the concept of justice. Synthesizing research from systems engineering, human factors, and the law, this course empowers leaders to make a difference. Leaders make an immediate impact upon returning to their organizations to improvea investigations, reducing adverse events, and fostering a culture of curiosity, shared learning, and accountability.
Outcome Engenuity is the only firm that provides training AND certifies through testing that course attendees have the depth of knowledge to lead their organizations in cultural transformation to a culture of consistently improved outcomes.
- Operations Directors
- Safety Officers
- Risk Managers
- Human Resources Officers
- Other Departmental Leaders
- Build a more accountable culture
- Reduce adverse events
- Meet regulatory expectations
- Improve operational reliability
” It was really important to have the right training given to our 800 leaders..that they had the consistent message from the experts.”
“When you get to know this Just Culture model you realize this is a model of elevated accountability, this is true accountability. I saw this as a game changer”
“I can state unequivocally that the Just Culture work we have performed with Outcome Engenuity on improving our learning culture has been transformative. Their approach is incredibly engaging”