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No Harm, No Foul

Many of us grew up learning the term.  No harm, no foul.  Unfortunately, it has become a risk management philosophy with organizations and society as a whole.  We societally turn a blind eye to risky choices, waiting for the undesirable outcome to occur.  When harm occurs, we pounce on
those closest to the action.

A chief medical officer at a hospital, said it well, “We will judge the quality of your choices, not the triumph or the tragedy that those choices produced.”

Justice, in the workplace or on the streets, should not be left to those unlucky enough to cause harm.

The Science

Substantive v. Procedural
Justice

Most of us know procedural justice as “due process.” What makes an investigation fair, equitable, and just?

Nine Behavioral
Benchmarks

How can an organization maximize its performance given it is populated with inescapably fallible human beings...

Criminalization of
Human Error

In our chase for high reliability, we’ve raised the bar to criminalize an immutable human characteristic.

System
Design

Good systems of justice should lead us to system design more often than it does today. Merely telling employees...

Agency and
Choice

We humans have agency. We make choices. And how we help humans make better
choices is central to...

No Harm,
No Foul

We societally turn a blind eye to risky choices, waiting for the undesirable outcome to occur. When harm...

Psychological
Safety

Work environments are meant to be a place where we can all feel safe, and free from discrimination...

The Just Culture Company
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