Patient Safety: A Comprehensive Overview of Key Principles

16 hours over 4 weeks of live-hosted webinars led by Dr. Robert Turbow, M.D., J.D.


  • Managers/directors/supervisors
  • Hospital C-suite
  • Bedside providers
  • Physician leaders
  • Safety, Quality, Risk Management officers
  • Workers in high-consequence industries


Medical error and preventable harm are widely regarded as among the most common causes of morbidity and mortality in the United States. Many thousands of peer-reviewed articles have been published on the challenges facing patients and the healthcare practitioners that care for them.

To understand Patient Safety, this course will begin with the science of safety and then review vital lessons from other high-consequence industries. This course will describe the current thinking on patient safety and why effectively addressing the problem has been so elusive. Understanding and addressing the challenges will require a review of behavioral psychology, culture of safety, high reliability theory, human factors engineering, IT systems, and many other topics.


November 2nd – November 30th

Wednesdays, from 1-5pm Eastern Time

Excludes the week of Thanksgiving

16 hours of live online training

Learning Objectives

At the conclusion of the course, the participants will be able to describe/discuss:

Contributing factors to preventable harm in healthcare

The role of High Reliability Theory in improving patient safety


The general principles of Human Factors Engineering


Examples of techniques to manage cognitive errors and distractions


How system design influences the likelihood of catastrophic failure


Contemporary strategies to make healthcare safer, including failure modes effects analysis, socio-technical probabilistic risk assessment, After Action Reviews, Walk Rounds, Safety Huddles, Safety Coach programs, and Clinical Decision Support


Robert Turbow MD JD

Dr. Robert Turbow, M.D., J.D.

Neonatologist and Chief Patient Safety Officer
CommonSpirit Health – Central Coast Division
Adjunct Professor Biomedical Engineering, Cal Poly San Luis Obispo
Consultant – Just Culture Company


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