Without justice, there can be no psychological safety.
Bring your whole self to work. Feel free to raise your hand. Psychological safety has become a modern call to action, for safety specialists wanting to create reporting environments, to human resource departments trying to create more inclusive workplaces. It is a noble organizational program.
That said, we really don’t want employees to bring their whole selves to work. Political opinions, racism, bigotry, antisemitism. Work environments are meant to be a place where we can all feel safe, and free from discrimination or harassment of our workplace neighbors. We think psychological safety is better thought of as bringing your better, workplace-appropriate version of yourself to work.
To work, psychological safety programs need to be coupled with an effective system of workplace justice, that holds individuals accountable for conduct unbecoming, yet creates the safe space for work-appropriate dialogue and behavior.
Most of us know procedural justice as “due process.” What makes an investigation fair, equitable, and just?
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In our chase for high reliability, we’ve raised the bar to criminalize an immutable human characteristic.
Good systems of justice should lead us to system design more often than it does today. Merely telling employees...
We humans have agency. We make choices. And how we help humans make better
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Work environments are meant to be a place where we can all feel safe, and free from discrimination...