System Design

Good systems of justice should lead us to system design more often than it does today. Merely telling employees, and citizens on the street, to be more careful is insufficient. Systems shape the rate of human error, and the rate of risky behavioral choices we make.

Through our sister Trajectories Company, we help clients design better systems, with the goal of 90+ percent reductions in
adverse events for every project they take on.

Substantive v. Procedural
Justice

Most of us know procedural justice as “due process.” What makes an investigation fair, equitable, and just?

Nine Behavioral
Benchmarks

How can an organization maximize its performance given it is populated with inescapably fallible human beings...

Criminalization of
Human Error

In our chase for high reliability, we’ve raised the bar to criminalize an immutable human characteristic.

System
Design

Good systems of justice should lead us to system design more often than it does today. Merely telling employees...

Agency and
Choice

We humans have agency. We make choices. And how we help humans make better
choices is central to...

No Harm,
No Foul

We societally turn a blind eye to risky choices, waiting for the undesirable outcome to occur. When harm...

Psychological
Safety

Work environments are meant to be a place where we can all feel safe, and free from discrimination...

System Design

Substantive v. ProceduralJustice

Nine BehavioralBenchmarks

Criminalization ofHuman Error

SystemDesign

Agency andChoice

No Harm,No Foul

PsychologicalSafety

Substantive v. Procedural
Justice

Nine Behavioral
Benchmarks

Criminalization of
Human Error

System
Design

Agency and
Choice

No Harm,
No Foul

Psychological
Safety