The Data Series, Issue 8
QuadMed (www.quadmedical.com) is a nationally recognized provider of health and wellness solutions designed specifically for employers. The model features a full continuum of high-quality, patient-centered services proven to decrease costs by increasing accessibility and engagement.

The Data Series, Issue 6
Success at the Westlake Police Department
Do law enforcement officers deserve a more just workplace culture? One that encourages event reporting? One that better balances system and individual accountability? Absolutely.

First the 737-8 accidents. Then, a 737-9 fuselage plug fell out in flight. Boeing factory technicians, the safety community, and most of the press, blamed a culture of profits over safety. Some blamed a lack of…

The Data Series, Issue 4
Many of you know the story of Ray Crock. He took McDonald’s from one location in San Bernadino, California to over 40,000 sites around the world. And if there is one thing we can say about McDonalds, it’s that it is consistent.

The Data Series, Issue 3
We are all fallible. But do we all face equal consequences for our workplace mistakes?
Although the majority of modern movements advocating for women’s equality concentrate on employment-related concerns, such as pay disparity, there is a variant of gender bias that has largely remained unnoticed: the punishment gap in the workplace.

The Data Series, Issue 2
It’s a statement we make in our survey of employees, both in our work with clients, and in our general growing database across industries.
“In my department, we refrain from disciplining team members who make inadvertent human errors or mistakes that may jeopardize _______.”

I worked as a bartender while going to college.  It was a tipped profession, with employees making well below minimum wage understanding that the real money would come through tips.  And, as everyone understood, for state and federal governments to provide continued

The Data Series, Issue 1
“In my department, we refrain from disciplining team members who make inadvertent human errors or mistakes.”
Particularly for those with a safety background, this statement is aspirational. To create a learning culture within an organization, leaders and peers must create a psychologically safe space for team members to raise their hands and say, “I’ve made a mistake.”