Monday – Friday: 8:00AM – 4:30PM U.S. Eastern Time | International time zones via email
Monday – Friday: 8:00AM – 4:30PM U.S. Eastern Time | International time zones via email
Scheduled live webinars will be presented here when available.
Generate reductions of harm by 50-90% range. Join David Marx, President of The Just Culture Company as he defines the effective management of At-Risk Behaviors and how it improves organizational outcomes in the short term, while improving culture for the long term.
A political post to social media?
An arrest for drunk driving?
A video of embarrassing off-hours conduct?
Spend an hour with David Marx exploring the applications of Just Culture principles to off-hours conduct.
Livestream Series
Deep Dive Conversations Into the 10 Steps Report – “The Quiet Power of Accountability: 10 Leadership Steps to Transform Healthcare’s Punitive Culture”
LinkedIn Livestream 1 of 6 Available On Demand Now
Steps discussed: #1. Embrace Intention as the Core Measure #4. Demonstrate a Fierce Intolerance for Culpable Behavior.
LinkedIn Livestream 2 of 6 October 15, 2025 12:00 p.m. EST
Steps discussed: #3. Lean Into System Design #6. Move Beyond Safety
LinkedIn Livestream 3 of 6 November 18, 2025 12 p.m. EST
Steps discussed: #2. Don’t Discipline Human Error and At-Risk Behavior #5. Reject “No Harm, No Foul”
LinkedIn Livestream 4 of 6 December 9, 2025 12:00 p.m. EST
#7. Educate Your Team #8. Educate Professional Boards, Regulators, and the Community
LinkedIn Livestreams 5 & 6 of 6 January 13, 2026 12:00 p.m. EST
Step discussed: #9. Measure Results [and Know what they Mean]
Healthcare “How To” Series
In this first session of The “How To” Series for Healthcare Leaders, Just Culture Company CEO David Marx and Chief Clinical Officer Barbara Olson join physician executive Dr. Mark Knapp to examine what a recent presidential report on transformational patient safety and Joint Commission Sentinel event data reveal about the state of harm in healthcare — and why Just Culture, as a system of workplace justice that holds organizations accountable for both system design and human choices, is a critical part of the solution.
Chief Clinical Officer Barbara Olson leads a panel that moves beyond the fundamentals of Just Culture to tackle the harder question: what does it actually take to implement it in a way that sticks? Drawing on real-world experience across health systems, the panel — including physician executive Dr. Mark Knapp and quality and patient safety expert Venus Gines — explores how organizations can shift from individual blame to system-level accountability, why genuine executive and HR ownership is non-negotiable, and how to measure meaningful ROI by tracking fair, consistent responses to errors and at-risk behavior across the organization.
In this third and final session of The “How To” Series for Healthcare Leaders, Barbara Olson is joined by culture change consultant Ann Millman and Just Culture Chief Medical Officer Dr. Steve Jones to explore how organizations can turn safety culture survey data into real, unit-level action. Drawing on validated measurement tools, frontline debriefing strategies, and Dr. Jones’ firsthand experience driving a health system from average safety scores to the top 2% nationally, the panel makes a compelling case that sustainable Just Culture change happens one manager, one conversation, and one department at a time.
Duration 60:00
Duration 53:32
Duration 60:01
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